Jatheon - Welcome to the Human Network.Mail Platform Migration

Determining if your current network design, topology, and bandwidth are adequate for a new messaging environment can be a difficult task. One must consider where to place the new servers, which new and old servers will be connected for synchronization, and how e-mail routing will be configured during a coexistence period. Migration tools from the new e-mail server manufacturers typically are not sufficient to do a complete migration and investigation of third party tools is often required.

Mail Platform Migration Challenges:

Concern of end-users being able to retrieve e-mail during the platform migration process.

The Jatheon appliance captures e-mail in real time and provides a centralized location for e-mail that is always current, regardless of the current inbound e-mail routing. During the migration phase all user accounts and e-mail must be replicated to the new platform. Jatheon can aid in simplifying this process greatly by providing full access to all e-mail in a platform agnostic solution that increases data availability and minimizes Helpdesk calls during the migration process.

Concern with moving from one e-mail platform to another? i.e. Novell GroupWise to Exchange 2007.

Usually the hardest task in a e-mail platform migration is the conversion of e-mail. Typically the migration of end-user’s e-mail is processed in batches. This can cause logistics issues with the e-mail routing path because you have user’s e-mails on multiple platforms. Deploying a Jatheon appliance prior to an e-mail platform migration provides redundancy and additional tools to make this a painless task. End-users will always be able to search and retrieve their e-mail from one single source while the migration process is occurring.

Concern of user acceptance of the new mail platform.

By providing end-users access to their archive via the Jatheon solution, users always have a consistent way to find their e-mail in the archive regardless of the current e-mail platform. This consistency can aid in the user acceptance of a platform change. The Jatheon Client Plug-in (an appliance based plug-in that displays in any e-mail client as a URL) also reduces the frustration of users unable to find legacy e-mail in a new environment and increases overall user acceptance of the e-mail migration process

Mail Migration

Why Jatheon:

Jatheon’s Plug n Comply™ appliance is an integrated solution that is simple, secure and scalable, offering absolute control of confidential messaging data. The Jatheon appliance allows organizations to meet and exceed the highest standards of regulatory compliance and corporate governance. Our network appliance reduces the risk associated with outsourced technologies, significantly reduces e-mail storage and discovery costs, and enforces electronic records management policies. Additionally Jatheon’s archiving appliance will offer indexing and archiving functionally for enterprise based e-mail encryption systems. Jatheon is the only company with a solution for companies deploying end to end e-mail encryption.

At Jatheon, we're committed to providing you with everything you need, day in and day out, to keep your e-mail securely stored and your business productive. Our industry leading customer service, technology and expertise gives you complete peace of mind, eliminating risk and giving you the time to focus on your business. We offer organizations a cost effective, easy to use e-mail management solution that is complemented by its constantly evolving next-generation technologies. As a result, organizations are able to help satisfy their e-mail and policy management, compliance, legal discovery, and mail migration needs.

FAQ:

Q. How does Jatheon’s Plug-n-Comply™ solution search and retrieve e-mails?

A. The appliance indexes and archives the data as if it was a dictionary.  When a search is performed, the data is searched against the dictionary or index file based on your search query.  Only when the e-mail is clicked on, the appliance then retrieves the e-mail in an uncompressed format. This type of indexing allows for e-mails to be searched in a very quick and efficient manner.

Jatheon’s technology allows on average for a 10 to 1 compression ratio on all data stored on the appliance.

Q. How long does the implementation take for Jatheon’s Plug-n-Comply™ solution?

A. It takes only a few hours and not days. This is because the appliance is non- intrusive to the network layer. Our appliance requires minimal training and is simple to deploy, manage and operate.

Q. Is it possible to delete messages from Jatheon’s Plug-n-Comply™?

A. No. All messages are stored in the appliance until the pre-determined expunge date. This date is decided by the champion of the e-mail archiving initiative.

Q. Is there any hardware or software required for Jatheon’s Plug-n-Comply™?

A. No. The appliance is a turn-key solution that comes equipped with all the hardware and software for e-mail archiving.

Q. What e-mail platforms does Jatheon’s Plug-n-Comply™ support?

A. The appliance integrates with all the major e-mail platforms: Microsoft Exchange, Lotus Notes, Novell Groupwise and Kerio.

Q. Is it possible to upload an existing archive?

A. Yes. Jatheon offers professional services for data migration.

Q. Does a full audit trail exist?

A. Yes. All messages are time and date stamped. The appliance also offers authenticity features which include a DNA fingerprint to ensure that the e-mail has not been manipulated.

Q. Does Jatheon’s Plug n Comply™ archive all e-mails?

A. Yes. All e-mails that go through the e-mail server are archived.

Q. Does Jatheon’s Plug n Comply™ archive Instant Messaging and Bloomberg Mail?

A. Yes, we archive specific types of IM (Yahoo, MSN, AIM, ICQ, etc) and Bloomberg Mail.

Q. Does Jatheon’s Plug n Comply™ solution impact the performance of the existing e-mail server?

A. No. Because the appliance is non-intrusive, it has no impact on the performance of your e-mail server.

Q. Data Migration: ...can the product automatically migrate data between tiers or systems? If so, briefly describe.

Yes – The PnC products support data migration. Migration and ingestion of existing customer data is done by the appliance from files in either a pst or eml format. Using the optional Jatheon pst crawler, searches for local pst files are done and they are actively imported and ingested into the appliance for archiving and searching.

The Jatheon suite of products are integral in the e-mail platform migration process. Clients wishing to move from one e-mail platform to another, ie. Novell Groupwise to Exchange 2007, are usually concerned of their data being lost or compromised during the migration process. By including Jatheon’s solution in their platform migration strategy, the client can go through this process with ease and comfort, knowing that all the e-mail has been archived on the Jatheon appliance.

Mail Platform Migration – How it works:

Organizations from time to time change the mail platform that they are using, sometimes form one vendor to another. The Jatheon Plug-n-Comply™ appliances offer a simple way to manage the legacy mail issues that will arise in these situations.

By implementing the Jatheon appliance BEFORE the mail system migration takes place; the burden of migration the user’s mail files can be eliminated. The legacy mail is placed into the archive and can be reviewed or forward by the users back to their mail client after the new mail system is operational.

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