Policy Management Challenges:
As your company embarks on creating policies the
following guidelines should be considered when setting
guidelines.
--DO create two
policies: One for retention of e-mails and IMs,
and another for company-wide usage of e-mail and IM.
These will be separate policies, but it’s important
that they’re developed side by side. Both should be
reviewed and updated annually.
--DO communicate
your usage policy with all employees, not just
through e-mail, but through face-to-face training and
discussion in department meetings. Be specific and detailed.
It’s important that everyone in the company understand
both appropriate and inappropriate use of e-mail and
IM, and that violating usage guidelines is a punishable
offence. Employees should also know that copies of everything
they send are being archived (this knowledge alone often
results in fewer instances of inappropriate messaging).
--DON’T delay archiving
in the absence of a retention policy. Ideally,
the policy comes first and dictates the parameters of
the archive’s setup. But for many companies, a policy
can take months to develop and gain consensus on – and
most aren’t willing to risk a damaging non-compliance
situation or costly e-discovery process in the meantime.
A flexible in-house archiving solution can easily be
adapted as your policy takes shape.
Why Jatheon:
Jatheon’s Plug n
Comply™ appliance is an integrated solution that
is simple, secure and scalable, offering absolute control
of confidential messaging data. The Jatheon appliance
allows organizations to meet and exceed the highest
standards of regulatory compliance and corporate governance.
Our network appliance reduces the risk associated with
outsourced technologies, significantly reduces e-mail
storage and discovery costs, and enforces electronic
records management policies. Additionally Jatheon’s
archiving appliance will offer indexing and archiving
functionally for enterprise based e-mail encryption
systems. Jatheon is the only company with a solution
for companies deploying end to end e-mail encryption.
At Jatheon, we're committed to providing you with
everything you need, day in and day out, to keep your
e-mail securely stored and your business productive.
Our industry leading customer service, technology and
expertise gives you complete peace of mind, eliminating
risk and giving you the time to focus on your business.
We offer organizations a cost effective, easy to use
e-mail management solution that is complemented by its
constantly evolving next-generation technologies. As
a result, organizations are able to help satisfy their
e-mail and policy management, compliance, legal discovery,
and mail migration needs.
FAQ:
Q. How does Jatheon’s
Plug-n-Comply™ solution search and retrieve e-mails?
A. The appliance indexes and archives
the data as if it was a dictionary. When a search
is performed, the data is searched against the dictionary
or index file based on your search query. Only
when the e-mail is clicked on, the appliance then retrieves
the e-mail in an uncompressed format. This type of indexing
allows for e-mails to be searched in a very quick and
efficient manner.
Jatheon’s technology allows on average for a 10 to
1 compression ratio on all data stored on the appliance.
Q. How long does the implementation
take for Jatheon’s Plug-n-Comply™ solution?
A. It takes only a few hours and
not days. This is because the appliance is non- intrusive
to the network layer. Our appliance requires minimal
training and is simple to deploy, manage and operate.
Q. Is it possible to delete
messages from Jatheon’s Plug-n-Comply™?
A. No. All messages are stored in
the appliance until the pre-determined expunge date.
This date is decided by the champion of the e-mail archiving
initiative.
Q. Is there any hardware
or software required for Jatheon’s Plug-n-Comply™?
A. No. The appliance is a turn-key
solution that comes equipped with all the hardware and
software for e-mail archiving.
Q. What e-mail platforms
does Jatheon’s Plug-n-Comply™ support?
A. The appliance integrates with
all the major e-mail platforms: Microsoft Exchange,
Lotus Notes, Novell Groupwise and Kerio.
Q. Is it possible to upload
an existing archive?
A. Yes. Jatheon offers professional
services for data migration.
Q. Does a full audit trail
exist?
A. Yes. All messages are time and
date stamped. The appliance also offers authenticity
features which include a DNA fingerprint to ensure that
the e-mail has not been manipulated.
Q. Does Jatheon’s Plug
n Comply™ archive all e-mails?
A. Yes. All e-mails that go through
the e-mail server are archived.
Q. Does Jatheon’s Plug
n Comply™ archive Instant Messaging and Bloomberg Mail?
A. Yes, we archive specific types
of IM (Yahoo, MSN, AIM, ICQ, etc) and Bloomberg Mail.
Q. Does Jatheon’s Plug
n Comply™ solution impact the performance of the existing
e-mail server?
A. No. Because the appliance is
non-intrusive, it has no impact on the performance of
your e-mail server.
Q. Data Migration: ...can
the product automatically migrate data between tiers
or systems? If so, briefly describe.
Yes – The PnC products support data migration. Migration
and ingestion of existing customer data is done by the
appliance from files in either a pst or eml format.
Using the optional Jatheon pst crawler, searches for
local pst files are done and they are actively imported
and ingested into the appliance for archiving and searching.
The Jatheon suite of products are integral in the
e-mail platform migration process. Clients wishing to
move from one e-mail platform to another, ie. Novell
Groupwise to Exchange 2007, are usually concerned of
their data being lost or compromised during the migration
process. By including Jatheon’s solution in their platform
migration strategy, the client can go through this process
with ease and comfort, knowing that all the e-mail has
been archived on the Jatheon appliance.
Policy
Management